Forget Kanban, SAFe, LeSS, and even my own system Full Scale agile™ (FuSca™): If you are a manager pondering how to adopt Agile, your direct-report team can be there in just one meeting. Just as quickly, you will become the kind of servant/transformational leader generations of management gurus have talked about, but few managers actually …
Tag: change
Mind the Elephant: How Automatic Judgements Impact Org Change
When you and I hear something we don’t want to believe, here’s what happens in our brains, according to my thesis research on persuasion[1]: The emotional centers of our brain are triggered, and we get an unpleasant physical response such as tightness in the chest. Our brain starts searching for reasons to dismiss the offending …
How a Culture Change Guru Blew a Culture Change
Zappos, the online shoe and fashion retailer, is well known for its unusual organizational culture centered on exceptional customer service and worker freedom. “Our philosophy has been that most of the money we might ordinarily have spent on advertising should be invested in customer service, so that our customers will do the marketing for us …
Agilists Still Face Tesla’s Enemies
As you read this, give thanks to Nikola Tesla. An extraordinary genius whose career spanned the turn of the previous century, his inventions are the basis for the systems powering your device and transmitting this post wirelessly. He had so critical a role in the technology undergirding our life today, the author of a 2018 …